One well-chosen workflow usually returns more than a platform rollout, and it is running while the rollout is still in planning.
Lead intake that arrives in four places at once. Quotes that need chasing and do not get chased. Documents read by a person and re-typed by the same person. Reports assembled by hand every Monday morning.
Your CRM, your inbox, your accounting system, your scheduler. Connecting existing tools beats replacing them. Nobody has to relearn anything, and the project cannot fail as a change-management problem.
An automation that quietly stops is worse than no automation, because everyone assumes it is still running. Ours alert a person and queue the work rather than dropping it.